Contact
Contact Us - We're Here to Help
ind answers to common questions in our comprehensive FAQ. If you need additional support, we're here to help you with personalized assistance.
Phone Support
You can reach us at s.a.m health by phone between 10:00 a.m. and 4:00 p.m. at: 03069008791
Email Support
Send us a message: sam@dah.aidshilfe.de We respond to all inquiries within the next two business days.
For faster service, please include:
- Your name
- Phone number for follow-up questions
- Brief description of your inquiry
- Order number (if applicable)
Our team responds to all messages as quickly as possible, typically within one business day.
Your Privacy is Protected We handle all personal data and communications with strict confidentiality, following GDPR guidelines and Deutsche Aidshilfe e.V. privacy standards.
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For Test Results & Consultations
Need to discuss test results or schedule a consultation? Contact your selected s.a.m health partner checkpoint directly. You received their contact details via text message when you registered.
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For General Questions
Have questions about s.a.m health services, ordering, or our testing process? Contact our main support team at Deutsche Aidshilfe e.V. using the contact methods above.